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F.A.Q.

Everything you've ever wanted to know about our yarn store but were too afraid to ask.

 

Why is only one weight of yarn available?

As we are just starting out, our stock is limited. As time goes on, we will expand to all weights, colours and more suppliers. Sign up to the newsletter to get the latest information when new products are available.

Is there something you're looking for? Are there classes you would like us to offer? Please email and let us know!

laura@yarnsofanarchy.com

Shipping

Currently we only ship within the UK but hope to be able to change that soon.

You will receive free shipping on orders over £40. All other orders will have £5 shipping charge.

We use Royal Mail and you should receive your order within 3-5 days of purchase. You will receive a shipping confirmation once the order has been shipped.

Returns

New, unused items bought online will be refunded if notice of the return is given with 14 days of receipt of the item(s). The customer then has 14 days to return the item(s) and we will then issue a refund within 14 days of receipt. In many cases this process will happen much sooner. Yarns of Anarchy will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We will return the shipping costs on returned items that are unwanted, the return shipping cost responsibility falls with the purchaser.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.